Registering your new PortalSIX user account
Who this is for
This article is for PortalSIX Users.
What you'll accomplish
By the end of this article, you will:
- Know how to register your new PortalSIX user account so that you can login to the PortalSIX user app
Key Concepts or Steps
Before you can login to the PortalSIX user app for the first time, you need to register your new user account. Essentially, this involves setting a new password for your account and confirming that you can receive a 6-digit code (used for additional authentication) on your phone, via text, and at the email address associated with your user account (your associated email address is also your username).
When you login to the PortalSIX user app, you will choose which of these two locations you wish to receive the code at, and this step in the registration process confirms that both methods are working correctly.
To register your new PortalSIX user account
When your new user account was created, a New User Welcome Email was sent to the email address associated with your user account. You will need this email to register, if you did not receive it, or you're unable to locate the email, please contact a PortalSIX administrator for your organization for assistance.
The Welcome Email contains information you'll need to successfully register your account, including:
- The website address that you'll need to visit to configure your login
- Your username (which is your email address)
- A one-time password (OTP) that you'll use to sign in for the first time
To register:
- Navigate to the new user registration URL included in the Welcome Email.
- Enter your username (the email address associated with your user account) and the one-time password (OTP) from the email. Click Continue.
- Enter and confirm a new password for your account. Click Continue.
- Note: if your chosen password does not meet the complexity requirements, you will be prompted to try again.
- Locate the code sent to the email address associated with your user account. Enter the code where designated. Click Continue.
- Locate the code sent to your phone via text. Enter the code where designated. Click Continue.
When you have successfully completed these steps, your new user account registration is complete and you will be able to login to the user app.
If you need additional help
Please reach out to us at SIX3RO if you need any additional help or information.
During this pilot period, we will make every effort to respond to your emails or phone calls within 24 hours.
You can reach us at
or
+1 (703) 721-8208
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- Getting Started as a PortalSIX User
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